Business Support Team

Michelle Pearce

Office Manager

Michelle joined the firm in 2015 to take on the newly formed role of Office Manager. She oversees the smooth running of the office, and is leading the development of new systems and processes to push the firm forward with its plans for digital accounting. People development and culture is imperative to the firm and Michelle drives the business strategy keeping the people focus at its heart. She has a great deal of experience in office and people management across the public and private sector.

When not at work Michelle enjoys dancing, keeping fit in the fresh air, socialising with friends and family and is discovering a new interest in exploring the Cornish coastline from the water. She loves to travel and explore other countries and cultures.

Vicki Burtenshaw

Business Support Team – Senior Administrator

Vicki is a typist and administrator who assists Partner Nick Skerratt. Vicki joined the firm in 2012 as a receptionist and was rapidly promoted.

With two young children to entertain, Vicki spends most of her spare time enjoying Cornwall by exploring the beaches and going on nature walks.

Tim Buringham BA (Hons)

Marketing Assistant

Tim joined the firm in 2016, and assists with the firm’s marketing, including writing content for the website and social media, curating email newsletters and helping to organise external events.

In his spare time, Tim likes to stay active and enjoys playing football and running.

Lisa Caple

Business Support Team

Lisa has been a member of the business support team since 2016, assisting with the administrative work within the office. Since relocating from Bristol to Cornwall in 2003, Lisa has gained extensive experience in similar roles.

Lisa spends much of her time outside of work with her husband and two daughters. As a lover of water sports, Lisa can often be found on the water around the Cornish coast.

Sue Clemo

Business Support Team – Receptionist

Sue joined the firm as receptionist in 2017. As the first point of contact at the firm, she is responsible for operating the switchboard and greeting clients, whether they are dropping off records or coming in for a meeting.

Sue has lived in St Austell for most of her life and when not at work enjoys travelling, jogging and getting lost in a crime thriller. Sue is also an enthusiastic football supporter, and regularly attends matches.

Tim Flower

IT Support

Tim has looked after the day to day running of IT at RRL for over ten years.

He loves living in Cornwall and has two young children so never has a dull moment. When he can find the time, Tim enjoys running, cycling and watching good films.

Lynne Shepherd

Office Assistant

Lynne joined the firm as Office Assistant in 2017 after several years working in similar positions in the education and insurance sectors. Lynne’s role sees her co-ordinating and assisting with various aspects of the firm’s administrative systems and processes, implementing strategic improvements and helping to deliver some of the larger scale software projects.

Born and raised in Cornwall, Lynne enjoys walking the family dog and spending time by the coast watching her husband and two daughters sail. She is also a keen amateur chef and baker.